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Customer Service
Customers - where would any business be without them? Why do so many businesses abuse their greatest asset? Get more from your customers.
- Secrets from David Copperfield (1088 words)
David Cooperfield – live in Las Vegas, at the MGM Grand! You might be fascinated to know what I discovered behind the curtain. I was lucky enough to assist him with one segment of his show. Of course I was sworn to secrecy and cannot reveal the magic behind that trick. Watching a master at work inspired me to do more than just watch – to observe and learn. I can reveal to you the secrets of David Copperfield that you can apply in your business. - There Must be 50 Ways to Leave Your Customer (1015 words)
There must be more than 50 ways to leave your lover - and to lose your customers. The easiest way to keep your customers happy is to think like them. Discover what is important to them. Ask them and listen. Be a customer of your business. Fall in love all over again - with your business and your customers. - Revolting Customer Service Awards (622 words)
You probably have your own horror stories of bad customer service. Here are my nominations for Revolting Customer Service Awards